If your camera won’t drop the gate, is it responding to a take photo now command? If not, check that the phone number is present on the app. Tap the 3 dot, 3 line menu icon and open Camera Settings. The phone number can be located under Wireless Settings. You can also update the phone number here. This is not your phone number, it is the phone number issued by JAGER PRO that is assigned to your active SIM card. If you don’t know the correct phone number or it is not present, check your emails from JAGER PRO.

If it will respond to a take photo command, will your on-site remote drop the gate? If yes, re-sync your camera to your control box. Click here for the syncing process.

If it won’t sync, then call for additional troubleshooting.